Return policy – Pepa Pombo

Return policy

Please be careful when trying on your purchases, as they must be returned in the same condition they were received. Any returns that do not meet our policy of returns will not be accepted.

  • Items must be returned to Carrera 14 # 83 - 46 Bogota, Colombia no later than 14 days after the delivery date.

  • Items must be returned unworn, unwashed, and undamaged, with a copy of the original invoice.

  • The cost of return shipping must be paid by the customer.

  • Once the garment is reviewed, the change can be made.Ā 


We wonā€™t accept returns when:

  • Items are bought on ā€œsaleā€.

  • Bodys, culottes (for hygienic reasons).